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What’s Included in
Our Support Plans

At Codeguys, we believe maintaining your website is as important as building it. Our website support plans offer ongoing maintenance, security, and optimisation to keep your online presence strong and reliable. Whether you have a small business site or a busy eCommerce platform, we tailor our plans to meet your unique needs.

Our expert team proactively monitors your website’s health, performs regular updates, and quickly addresses any issues — so you never have to worry about downtime, security threats, or outdated content. Learn more about how we keep your site safe in our latest blog on website security.

Whether it’s a small tweak or a big fix - we’ve got your back.

Flexible Support
Pricing Plans

Bronze

For low-maintenance sites

£59/mo

  • Monthly Updates
  • Software Licenses
  • Uptime Monitoring
  • Email Support
  • Includes 30 mins support time per month

Silver

Best for active business sites

£99/mo

  • Weekly Updates
  • Performance Optimisation
  • Bug Fixes & Minor Edits
  • Malware Protection
  • Includes 90 mins support time per month

Gold

For high-traffic or eCommerce

From £149/mo

  • Daily Monitoring
  • Priority Support
  • Monthly Reports
  • Full Site Reviews
  • Includes 3 hours support time per month

All prices exclude VAT

Support time is the monthly block of developer time you can use for content changes, fixes and small improvements to your site.

Request Support Plan

Compare Our
Support Plans

Feature Bronze
£59/mo		 Silver
£99/mo		 Gold
From £149/mo
Monthly Site Checks ✅ ✅ ✅
Plugin & Theme Updates ✅ (Monthly) ✅ (Weekly) ✅ (Daily)
Backups Weekly Daily Hourly
Software Licenses ✅ ✅ ✅
Big Fixes & Minor Edits ❌ ✅ ✅
Security Monitoring ❌ ✅ ✅
Uptime Monitoring ❌ ✅ ✅
Performance Optimisation ❌ ✅ ✅
Priority Support ❌ ❌ ✅
Full Site Review ❌ ❌ ✅
Monthly Report ❌ ✅ ✅
Included Support Time 30 mins / month 90 mins / month 3 hours / month
Support Channel Email Priority email Priority email & phone
Strategy / Review Sessions On request Annual review (on request) Quarterly review
Enquire Enquire Enquire

Support Plan FAQs

Support plan frequently asked questions

Support time is the monthly block of developer time included in your plan. You can use it for content changes (not additions), fixing bugs, updating plugins - it is not for redesign work. Any unused time does not roll over to the next month.

If you regularly use your full allowance, we’ll either recommend moving up to the next plan or agree an hourly rate for any extra time. We always flag this in advance so you stay in control of costs.

No - our support plans focus on maintenance and support. We can host your site on our managed hosting or work with your existing host – we’ll confirm the best setup and any hosting costs with you when we start.

WordPress is our most common platform, but we also support custom PHP builds and some other CMS platforms on a case-by-case basis. If you’re unsure, just send us your URL and we’ll let you know what’s possible.

Yes. You can move between Bronze, Silver and Gold if your needs change, or cancel with notice if you no longer need ongoing support. We keep everything simple and transparent – no long-term lock-ins.
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